Returns & Refunds Policy

My Guarantee To You

At A Bunch of Flowers, I want you to be happy and delighted with your flowers. If for any reason you are not satisfied, please let me know. I will make good. If you want a refund or an exchange, I will gladly accommodate you within 3 days of the delivery date. My policy for refunds is that you may receive 100% of your purchase item(s). Else, you may bring the product(s) back to me for an exchange. When requesting a refund, the product(s) must be returned to me before issuing said refund. Refunds are issued only to the sender. A $15 delivery charge is nonrefundable and will be deducted from the purchase item(s). Thank you for understanding. 

 My happiness is your happiness.  I decided, after great thought, that I will disregard what I have said in the first paragraph above and will absorb the delivery costs.  In other words, if you’re not happy with my product, I will give you 100% of what you paid.  This way I can earn your trust and business. 

Kindly keep in mind, when ordering roses the life span of this flower is much less than any other flower.  The rose flower is our country’s most popular flower, because of its natural beauty; if you feel that you want to experience a floral arrangement with a long-life span of time, let me suggest any other flower.  My guarantee to you on roses is only 3 or 4 days.  People have experience longer life with roses (sometimes longer than two weeks at a time), but typically don’t expect roses to last more than that.

Also generally speaking, commercial roses (like the ones bought from florists and groceries stores) don’t have a fragrance like roses grown from the wild or roses bought from nurseries and so forth.  Thank you for understanding and reading up on flowers.